![]() ![]() I requested a refund for this "another 3-month plan" claiming that I never agreed to extending the subscription nor received invoice for another 3 months, so this is a fraud. I only found out later when $23.17 was charged on my credit card on July 30th. The contract (the plan) was supposed to end at June 21st because it's a 3-months plan but they invoiced me for another 3 months in July without telling me or sending me another invoice. I am aware of this purchase since I agreed to buy this plan and I was invoiced for this right when I purchased the plan on March 21st, so this was fine. I purchased a software program from the NCH software website called wavepad 3-month only plan on March 21st 2020 for $23.17. This practice feels incredibly predatory, especially given that many new users will have spent countless hours on a project and will be essentially forced into paying for a product they believed was free (or choose to start their project all over). ![]() Additionally, this program is widely publicized as being a great program for beginners, who have minimal experience to know that the VPJ file is unique to this program and cannot be converted after the fact. I just opened the program, after working many hours on a project, to find that I would have to pay for a program that I believed was free to even gain access to my projects. There is no warning that the free trial is ending, which would have allowed the user to convert to another, more usuable format. The video files can only be opened on the program and are not accessible when using any other video editing program. There is no clear warning that it is a time-bound, trial-period that is free and that the free period expires after an undetermined amount of time. I purchased a product online from NCH software that was widely advertised as being free for home, noncommercial use.
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